Our leading speaker panel includes:

  • Paolo-Cambula Paolo Cambula
    Head of Planning and Development
    AEROPORTI DI ROMA
  • Gert-Jan-de-GraaffGert-Jan de Graaff
    General Manager, Commercial Services
    BRISBANE AIRPORT CORPORATION PTY LTD
  • Maarten-de-GroofMaarten de Groof
    Executive Vice President & Chief Commercial Officer
    SCHIPHOL GROUP

Breakthrough solutions for revenue generation in airports

Nearly every airport, regional or international, has grown to depend upon the income generated from non-aeronautical means. With the sector in recovery mode, increased footfall and potential for increased retail spend, this is the perfect timing for you to revise your current strategies and help your business improve its revenue sources.

The 6th Annual Non-Aeronautical Revenue Summit offers you a unique opportunity to learn, share and develop strategies that will increase revenue within non-aeronautical streams.




Key issues we will explore in 2010:

  • The reality of working in a recovering economy
  • The need for operational efficiencies for better management
  • The limitation of physical space
  • A lack in consumer confidence
  • Customer service as a key factor in revenue generation
  • Working with limited passenger dwell times

A brief snapshot of key takeaways at the conference:

  • Gain a holistic perspective of airport revenue from Maarten de Groof who is the Chief Commercial Officer of Schiphol Group
  • S.R.R.Rao from the Airport Authority of India and Paolo Cambula from Aeroporti di Roma will take you through case studies on how to maximize revenue from the planning phase and from terminal refurbishments
  • Participation in two active panel discussions examining how airports can maximize their relationship with airlines and also how concessionaires can help to make current passenger dwell times more effective
  • Representatives from HMS Host, Delaware North Companies and Café Coffee Day will take you through some of the key trends within airport F&B, the crucial role of food outlets, hospitality initiatives and strategies to increase consumer spending
  • Dubai Duty Free and Gebr Heinemann will provide a retailer’s perspective on the tendering process as well as how to manage customers during peak hour traffic
  • Several other airports and authorities such as London City Airport, Civil Aviation Affairs – Kingdom of Bahrain, Brisbane Airport, Fraport India, Halifax International Authority, Metropolitan Airports Commission and Sharjah Airport will be share best case practices and proven initiatives they have implemented to increase revenue within their facilities
  • Workshop A: Creating a Successful Non-Aeronautical Revenue Hub in Small / Medium Regional Airports also Served by Low Cost Carriers
  • Workshop B: Strategies to Maximise Dwell Time for Increased Revenue
  • Workshop C: Quality of Service Strategy – How to Align Service Quality with your Revenue Generation Needs
  • Workshop D: The Utilisation of Current Technology to Improve Airport Accessibility at a Reasonable Cost
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